Service Mindfulness And Awareness

Service Mindfulness And Awareness

Course Duration: 1 Day

In this course, learners will be guided through SIA's culture of service excellence and ways in which it can be applied to their organisation. They will learn to display essential attributes of a service professional and adopt a customer-oriented mindset.

What Learners Will Achieve

Upon completion of this course, learners will be able to:

  1. Appreciate the importance of a service philosophy
  2. Align their service beliefs with organisational values
  3. Adopt a customer-orientated mindset
  4. Display attributes of a Service Professional

Target Audience

This course is catered for:

Client Service Professionals
Customer Service Representatives
Account Representatives / Managers
Retail Professionals
Service Consultants
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