Service Mindfulness And Awareness
In this course, learners will be guided through SIA's culture of service excellence and ways in which it can be applied to their organisation. They will learn to display essential attributes of a service professional and adopt a customer-oriented mindset.
What Learners Will Achieve
Upon completion of this course, learners will be able to:
- Appreciate the importance of a service philosophy
- Align their service beliefs with organisational values
- Adopt a customer-orientated mindset
- Display attributes of a Service Professional
Target Audience
This course is catered for:
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