Leading Service Teams
Course Duration: 2 Days In this course, learners will gain a better understanding of their role as a leader in a service team. They will learn to develop strategies in their organisation, encourage customer-centric creativity and improve service quality.
What Learners Will Achieve
After completing this course, learners will be able to:
- Appreciate their role in leading service teams
- Encourage customer-centric creativity in service
- Develop strategies to empower your team
- Evaluate and improve service quality
Target Audience
This course is catered for:
Retail Supervisors/ Managers Customer Service Team Leads 
Service Consultant Managers 
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Evolve your organisation's service and hospitality strategy today with our curated courses. Chat with us to find out more about our programmes.
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