Resilience: Performing Under Pressure
Course Duration: 1 Day (8 hours) An essential programme designed to arm you to excel in high-stress operational environments. Gain an appreciation for the limits of human performance in operations, and recognise and address early signs of reduced situational awareness. Build mental resilience, identify alternative actions to proactively manage risks, and implement them swiftly and decisively to resolve critical situations.
What Learners Will Achieve
Upon completion of this course, learners will be able to:
- Appreciate the limits of human performance in operations.
- Recognise indicators of reduced situational awareness.
- Act in a timely and appropriate manner to resolve situations.
- Identify alternative actions when faced with uncertainty or ambiguity.
Target Audience
This course is catered for:
Chief Operations Officer/Director of Operations General Manager of Operations/Business Operations Managers Supply Chain Planning/Production/Fleet/Logistics Managers Operational Strategy/Process Improvements Specialists 
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