Effective Communication
Course Duration: 2 Days In this course, learners will gain an understanding of different communication styles to form better connections. They will discover effective communication skills useful for day-to-day and cross-cultural interactions.
What Learners Will Achieve
Upon completion of this course, learners will be able to:
- Appreciate the importance of the communication process
- Use appropriate techniques to communicate effectively
- Build connections through emotional intelligence and active listening skills
- Communicate with sensitivity across cultures
Target Audience
This course is catered for:
Client Service Professionals Customer Service Representatives 
Account Representatives / Managers 
Retail Professionals 
Service Consultants 
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